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“From my first day on the job, it was obvious that all the staff care deeply about their work and clients.

Everyday, there’s something inspiring happening.” – SHC Staff Member

Family Shelter Stabilization Case Manager

The Case Manager focuses on helping families staying in shelter and residing in housing to achieve successful housing outcomes and develop skills needed to sustain housing. The case manager works with families to develop a comprehensive rehousing and stabilization plan designed to transition families into affordable housing and help them stabilize and achieve positive tenancies. Other activities of the case manager are providing ongoing home-based stabilization services for housed families living with the metropolitan region and beyond.

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Client Engagement Coordinator

The Client Engagement Coordinator is the first person clients, providers and funders interact with upon contacting the agency. The person holding this position should be courteous, friendly, professional and respectful in order to provide a welcoming atmosphere in the office environment. General responsibilities include answering telephones; providing service and resource information; completing referral/program eligibility forms for those requesting assistance; making appropriate referrals for those who are determined ineligible to receive our services, and performing clerical work.

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Full-time Evening Direct Care Staff

The congregate Direct Care Shelter Staff member oversees the total operation of a work shift within the shelter environment and facility. This includes, but is not limited to, general shelter activities, enforcing rules and policies, conflict resolution, making appropriate referrals, ensuring health and safety standards, addressing medical issues, maintaining accurate records, answering phones and door, regularly checking-in with guests and seeing to it that guests’ needs are identified and attended to in an appropriate manner.

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Part-time Evening Direct Care Staff

The congregate Direct Care Shelter Staff member oversees the total operation of a work shift within the shelter environment and facility. This includes, but is not limited to, general shelter activities, enforcing rules and policies, conflict resolution, making appropriate referrals, ensuring health and safety standards, addressing medical issues, maintaining accurate records, answering phones and door, regularly checking-in with guests and seeing to it that guests’ needs are identified and attended to in an appropriate manner.

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